Rejuvenate Membership Terms & Conditions Last updated: July 2026 Thank you for joining a Rejuvenate Membership. Our memberships are designed to make ongoing aesthetic treatments more affordable while supporting long-term skin health through personalised treatment planning and exclusive member benefits. By joining a membership, you acknowledge that you have read and agree to these Terms & Conditions. 1. Membership Your membership begins on the date your first payment is successfully processed. The minimum membership term is six (6) months unless otherwise agreed in writing. Membership fees are collected automatically through Aglo using your nominated payment method. 2. Membership Benefits Depending on your membership, benefits may include: Spread payments across the membership term Member-only treatment pricing Priority booking Complimentary review appointments Exclusive retail offers Member-only promotions Benefits are available only while your membership remains active and payments are up to date. Membership benefits cannot be transferred to another person. 3. Treatment Plan Your membership is based on an individual treatment plan discussed during your consultation. Treatment recommendations may change if your clinical needs change. Rejuvenate Aesthetic Artistry reserves the right to substitute an equivalent treatment where clinically appropriate. 4. Missed Payments If a scheduled payment cannot be processed: your membership may be suspended future appointments may be postponed until payments are brought up to date member pricing may no longer apply until the account is current. 5. Cancellation by the Member You may request cancellation of your membership at any time by emailing Rejuvenate Aesthetic Artistry. A minimum of 14 days' written notice is required. If cancellation occurs before the completion of the minimum membership term: all treatments and products already received will be recalculated using the standard clinic pricing applicable at the time they were provided any outstanding balance between the retail value of services received and membership payments made will become immediately payable Any remaining balance will be applied as a clinic credit for 12 months. Refund requests will be considered where required by law or at the clinic's discretion. 6. Refunds Membership payments are generally non-refundable. Refunds will only be provided where required by New Zealand consumer law or where Rejuvenate Aesthetic Artistry agrees to do so. Unused membership benefits have no cash value. 7. Pausing Membership Memberships may be paused for up to three months due to: pregnancy significant illness extended travel Supporting documentation may be requested. 8. Appointment Policy The clinic's standard cancellation policy applies to all appointments booked under a membership. Late cancellations or missed appointments may result in forfeiture of that appointment. 9. Changes to Membership Rejuvenate Aesthetic Artistry may update membership pricing, benefits or Terms & Conditions by providing reasonable notice. Any changes will not affect treatments already provided. 10. Membership Expiry Treatments included within a membership should be redeemed within 12 months of the membership commencement date unless otherwise agreed. 11. Clinical Suitability All treatments remain subject to clinical assessment. If treatment is considered unsuitable or unsafe, it may be postponed or substituted with an alternative recommendation. 12. Acceptance By commencing a Rejuvenate Membership, you confirm that: you have read these Terms & Conditions you understand the minimum membership commitment you understand the cancellation policy you authorise recurring membership payments through Aglo.